Check the State of Ice ... *If you cannot hear the auger motor, or if ice still does not dispense after blockages have been removed, then service is needed. I have an RS265LBBP side by side with water and ice in the freezer door. I temporarily externally wired the fan supply and feedback line to monitor power to the fan, and feedback from it and confirmed that the unit is being driven properly, so that isn't the problem either. When researching this I was mostly lead down the path to replace the ice maker - thinking the electronics where keeping the auger from turning and dispensing ice but eventually I ran across these other part options and read that the auger might not be operational due to the ice maker lever in the door not depressing the auger engage button. The dispenser door motor opens and closes the dispenser door to prevent cold air from escaping the freezer. We are Safe, Secure, Dependable and Trusted. All rights reserved. Using a kitchen knife that was not pointed but round nosed - thin enough to get in the thin gap - carefully using two knives one on the upper right corner in about 3/4 of an inch and the other on the lower right edge it started to move - working my way around the edges not being too aggressive it eventually came out. Receive discounts, usage tips, and recall notices. To determine if the auger motor is defective, pull out the ice bucket and turn the bucket auger by hand. A wire? The auger motor spins the auger blade and pushes the ice through the dispenser chute. However, if you discover that the ice maker is on, but not actually making ice, you may need a repair. The auger motor spins the auger blade and pushes the ice through the dispenser chute. or Best Offer. Let us know if the hair dryer does the trick. Already ordered? I temporarily externally wired the fan supply and feedback line to monitor power to the fan, and feedback from it and confirmed that the unit is being driven properly, so that isn't the problem either. An ice cube may be jammed in the ice mold tray. To determine if a dispenser switch is defective, use a multimeter to test each switch for continuity. I am still troubleshooting the root cause of the problem, and I now know that neither the ice maker and the Case-fan auger assembly is the problem. If the dispenser door motor is defective, the dispenser door won’t open. The front panel works fine for dispensing water. If one of the dispenser switches is defective, the dispenser will not work. Samsung DA97-12317A Refrigerator Ice Maker Assembly Genuine Original Equipment Manufacturer (OEM) Part. If the ice maker appears to not be making any or enough ice, low water pressure or a faulty water filter may be to blame. ... Samsung ice maker in a RB215LABP does not release ice into the bin below. If there is actually formed ice in the mold, you may want to look into the ice … If there is actually formed ice in the mold, you may want to look into the ice â ¦ If your Whirlpool, Kenmore, Kitchenaid, or … The solenoid pulls the ice crusher up but the auger will not turn even after replacing motor. If the auger turns freely, use a multimeter to test the auger motor for continuity. Use a multimeter to test the power … This video provides step-by-step repair instructions for replacing the ice maker auger drive coupling on a Whirlpool refrigerator. The ice dispenser motor turns the auger that pushes the ice down the dispenser chute. etc., it turns out that one of the two wires going to the ice switch on the door, (the one you press to get ice), was cut. If the auger turns freely, use a multimeter to test the auger motor for continuity. You can use a multimeter to test the motor for continuity. Help.... Jake Appliance Tech - … Thank you. If the auger motor is burned out or defective, the ice won’t move forward and fall through the chute. Other options New and used from $49.99. To determine if the auger motor is defective, pull out the ice bucket and turn the bucket auger by hand. A short? If reset button is pushed, mold rotates about 180 degrees, but ice does not release from mold, which then … If the ice maker is making ice, and the ice bin is full and the ice isn’t frozen together, when you press your cup for ice, a switch will click and the auger motor should start turning. ... ice accumulation just above the fan had actually stopped the fan from turning. The gaps around the ice maker area have been sealed. $25.90 shipping. Ice maker works and fills bucket but ice auger does not dispense ice. Remove power from the appliance before performing this test. If the auger motor does not have continuity, or if the motor is getting power but won’t run, replace the auger motor. Not sure which part to purchase I took a gamble on this part and sure enough that fixed the problem. My GE icemaker works but the auger doesn't turn anymore when I press the front panel button to dispense ice. To determine if the dispenser door solenoid is defective, use a multimeter to test it for continuity. Making Ice just fine. If the machine is still making ice but dispensing water instead of the ice you are having an issue with the control panel on the ice maker. ©1999 - 2021 AppliancePartsPros.com®. If the auger is not turning you should first verify the motor is operating. If the auger is not turning you should first verify the motor is operating. If it moves freely, the motor may not be functioning correctly. $80.00. The auger assembly will rotate freely and the moter spindle can be turned by hand.